Online shopping might be convenient, but it can’t replicate experiences and the stimuli of brick-and-mortar businesses. The growth of e-commerce has forced offline retailers to rework sales and marketing, and reexamine the customer experience. It's this last goal that is the distinguishing factor between businesses that speaking about customer experience and those that take steps for it.
You can create digital signage that conveys various messages to different customers at different times, as well as to different locations. you can use it to enhance the experience of consumers in many ways as follow:
you can maintain the brand message that's already been established online, in apps or other media. This gives the customer a sense of familiarity when they're in the brick-and-mortar environment. Also, you can display messages that appeal to different types of shoppers.
You should notice that you can create digital signage that shows different information about different locations in your brick-and-mortar business. If you play the same media on every display in your business, customers may ignore it.
Employee who works in the front of the house is the lifeblood of your business, but he/she can't be everywhere at once. Digital signage can serve as an additional employee.